Should Doctors Give Patients What They Want? (Part 1)
Should Doctors Give Patients What They Want? Part 2
One last factor that I read in an article from The New Yorker linked a doctor’s appearance to patient satisfaction. The article quoted Daniel Kahneman by saying, “If we think a baseball pitcher is handsome and athletic … we are likely to rate him better at throwing the ball, too.” Kahneman was referring to the halo effect. The halo effect is a type of confirmation bias where positive feelings about one trait of a person, their attractiveness, clouds judgement about other traits. This would be great for attractive doctors but terrible for their less aesthetically pleasing counterparts. It seems unfair for pay to be based off of attractiveness level, and that is a possible outcome.